FAQ

What materials do you use?

I use primarily 304 stainless steel. If not, it will be stated in the listing. I often upcycle vintage jewellery, and can't always guarantee the exact material for these pieces. For coloured or 'gold' pieces, the material will be anodised aluminium, jeweller's brass, bronze, or copper. Each individual listing will specify.

I use various crystals and beads, although I'm particularly drawn to tiger's eye, different types of labradorite, and amethyst.

Can I place a custom order?

Yes! Please see my 'custom orders' page for a guide on how to enquire and a rough price guide. 

Can I return my order?

I will only accept items being returned within 14 days of their confirmed delivery date. Please reach out via email or my contact page before returning.

Items must be unworn, with no damage, in their original packaging, and include all accompanying materials (business cards, stickers, notes) within the package. 

My jewellery sits weird/doesn't sit as pictured. 

This is normal and totally fixable! Chainmail often requires a specifc position to sit perfectly. Although I always try to prevent this when designing my jewellery, certain weaves can easily flip around during shipping or as you put the jewellery on. Look around the area that looks off, and rotate or jiggle the rings around; they will usually sort themselves out! Feel free to reach out with pictures via email or DM, and I can help you out if needed.

If your question isn't answered here, please reach out to me via the contact form or on my social media.